Airlines

Getting Planes in the Air More Efficiently

Airline operations are incredibly complex. Plane maintenance, shifting schedules, baggage transportation, customer service, federal regulations and more all make effective mobile communication a must for the airline industry.

Given the sensitive information that airlines deal with and the heightened security needs of today’s landscape, it’s also vital that your mobile data deployment is completely secure.

Secure, Wireless VPN and Network Performance Management

Airlines can stay connected using Mobility XE mobile VPN software for security, enhanced productivity and management of their mobile devices and workers. And you can make the most of your cellular network with Locality performance management software.

Here are a few benefits airlines experience with NetMotion Wireless:

  • Maintenance workers and customer service reps can continue working on applications through coverage drops, increasing productivity
  • Customer service reps can respond to flight delays and customer demands on hand-held devices, moving between gates and terminals
  • Airlines are given the insight to ensure that their mobile technologies and resources are working at their peak through coverage maps and detailed reports.
     

NetMotion Wireless helps some of the largest airlines in the world keep their customer service representatives and maintenance crews connected, allowing them to complete essential tasks and report on them in real-time, regardless of whether they happen to be in the fuselage of a plane, on the tarmac or in the terminal.

Learn More:

For more information about making mobile communications more effective, download our white paper: “Field Service Mobility Best Practices

Continental Airlines, A NetMotion Wireless Customer

Case Study: Continental Airlines

The Challenge:

Continental, the world’s sixth largest airlines with more than 56,000,000 passengers per year, implemented a new system to connect baggage handlers and attendants in order to ensure travelers bags arrived in the correct location, on time. After a considerable infrastructure investment to make this possible, they found that agents and handlers were becoming disconnected and application sessions were getting dropped, causing a great deal of lost work and frustration.

The Solution and Results:

Continental added Mobility XE to their existing technology infrastructure, allowing them to continue to utilize their investments. The dropped application sessions ceased and baggage handlers and agents were able to communicate more seamlessly.

NetMotion Wireless Case StudyDownload the complete case study.
 

See How it Works:

Mobility XE Product Demo Overview

> See More Videos: Visit our Resources Section

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