Earlier this year, we had the privilege of spending two days with the Oregon State Police (OSP) to see first-hand results from their evaluation of our Locality network performance software. We love hearing our customer’s stories and OSP was nice enough to let us film the experience.
Oregon State Police deploys over 400 mobile terminals statewide. Their officers and field employees regularly work from their vehicles and move between several networks throughout the day. Relying on public cellular networks for much of their network access, officers experienced connectivity issues due to the wide geographic area they cover.
“Before Locality, we did our best to troubleshoot issues by asking officers to describe their symptoms,” said Albert Gauthier, Chief Technology Officer at OSP. “Without any cold, hard data, though, we struggled to know exactly what change was necessary.”
The evaluation helped them greatly reduce their connectivity issues but we were surprised to hear about another benefit. OSP shares its Locality data with Oregon’s Geospatial Enterprise Office, helping them create an interactive map of existing coverage across Oregon’s 98,000 square miles.
“The maps have applicability for economic development, for health and human services, education and certainly for public safety.” says Deputy Statistics Information Officer, Sean McSpaden.
By the end of the evaluation, OSP had solved their connectivity issues, improved officer response times and was even able to notify their cellular carrier about areas where service was limited. Overall, we were excited to hear such great feedback. We understand how important connectivity is to their organization and we’re proud to be a part of the process.
The following video highlights our visit, we’d love for you to check it out.
For more information on the Oregon State Police deployment of Locality, check out the complete case study in our resource library.