Applications At Your Service

Giving technicians the tools to do the job

Complete more calls and delight your customers. Service organizations with direct, real-time access to enterprise data streamline operations for quicker, more responsive service. With mobile data access made more reliable, secure and easily managed through Mobility XE:

• Close service calls faster
• Increase the number of jobs completed per day
• Enable real-time scheduling, billing and order entry
• Better manage field-based assets
• Simplify the user experience
• Overcome change management issues
• Reduce IT help desk calls from field workers

Industries where Mobility XE has boosted service efficiency include:

• Cable/Telecom
• Financial Services/Insurance
• Manufacturing
• Oil & Gas/Energy
• Transportation
• Utilities

Any application that runs over a wired network works in a wireless environment with Mobility XE. It facilitates mobile field-service initiatives such as:

• Workforce management
• Scheduling/dispatch
• Customer relationship management
• Maintenance/warranty repair
• Asset tracking/reverse logistics
• Fleet/route management